Damaged, defective or wrong item
If your order arrives damaged, defective or is not the item you ordered, contact us within 14 days of delivery through our contact page with your order number and clear photos of the problem. After review, we’ll offer a replacement or a refund at no cost to you.
Lost package
If your tracking hasn’t updated for an unusually long time or your order hasn’t arrived, contact us and we’ll investigate with the carrier.
Change of mind
We don’t accept returns or exchanges for change of mind. Please check sizes and product details before ordering.
Cancellations
You can request a cancellation before your order ships by contacting us as soon as possible. Orders that have already shipped can’t be cancelled.
Refunds
Approved refunds are issued to your original payment method. Your bank may take a few business days to process them.